Returns & Exchanges

At Studio DOS, we strive for perfection in every silhouette, but if your purchase isn't quite right, we offer a seamless 14-day return window for all unworn garments. Our dedicated team is here to ensure your exchange or refund process is as refined as our collections.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items in their original packaging, ensuring all Studio DOS designer tags and security seals remain intact and attached.

3

Ship It Back

Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized carrier location.

4

Quality Inspection & Refund

Once our atelier receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing